CYBERGATE FOR MICROSOFT TEAMS
CyberGate is a subscription-based Software-as-a-Service (SaaS) hosted in Azure and enables businesses that have deployed Teams to add IP-enabled devices to Teams to record two-way audio and live video without needing any extra hardware or software.
ATTEST CALL RECORDING
An innovative call recording solution for Microsoft Teams. Focused on compliance and secure, long-term call archiving, ATTEST offers a far more comprehensive solution that the in-built Teams recorder. Add IP-enabled devices, such as webcams bodycams, pagers, door entry cameras, etc, ATTEST provides the most complete Teams recording solution available.
CLOUD9 SPEECH ANALYTICS
Advanced Cloud9 Speech Analytics measures interaction outcomes, ensuring your contact centre performs as planned by integrating CRM systems, call records, and other metadata with valuable interaction information contained in phone calls, chats, and emails.